Privacy Policy

Last updated: April 30, 2026

1. Introduction

CleverWorks ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains what data we collect, how we collect it, how we use and share it, and how we safeguard your information when you use our voice assistant application and related services.

2. Information We Collect

We collect the following categories of personal data:

Account Information: Email address and authentication credentials when you create an account (via email/password, Google Sign-In, or Sign in with Apple).
Voice and Audio Data: When you use the voice assistant, your microphone audio is streamed in real time to CleverWorks servers via an encrypted WebRTC connection. The audio is converted to text (transcribed) on our servers.
Conversation Data: The text transcriptions of your voice sessions and the AI-generated responses are stored to provide the assistant service, maintain your call history, and improve response quality.
Contacts: If you grant permission, the app reads your device contacts (name, email address, phone number) and uploads them to our server so the voice assistant can reference them during conversations (e.g., "call John" or "email Sarah"). Contact data is collected only after you explicitly grant the Contacts permission.
Google Account Data: When you link your Google account, we access your Gmail, Google Calendar, and Google Drive data as authorized by you through Google's OAuth consent flow. We store a refresh token to maintain access on your behalf.
Call History and Metadata: Timestamps, session identifiers, and summaries of your voice sessions.
Wake-Word Voice Samples (on-device only): If you set up the "Hey Athena" wake word, short voice samples are recorded and stored exclusively on your device to create a voiceprint. These samples are never uploaded to our servers or shared with any third party.

3. How We Collect Your Information

Directly from you: When you create an account, use voice features, grant contacts access, or link third-party accounts.
From your device: Microphone audio (only during active voice sessions or wake-word detection), device contacts (only with your permission).
From third-party sign-in providers: Name and email address from Google or Apple when you use social sign-in.

4. How We Use Your Information

To provide and operate the voice assistant service, including understanding your requests and generating spoken and text responses.
To read, search, and send emails on your behalf when you request it.
To view and manage your calendar events when you request it.
To search and read your Google Drive documents when you request it.
To look up contacts by name during voice interactions when you request it.
To maintain your call history and session data.
To send you push notifications about completed tasks and important updates.

5. Third-Party AI Service — Data Sharing with OpenAI

CleverWorks uses OpenAI's API to process your conversations and generate intelligent responses. The following data is shared with OpenAI:

What is sent: The text of your conversation (transcribed from your voice audio), relevant context such as contact names, calendar event details, or email subjects that you have authorised the assistant to access.
What is NOT sent: Raw microphone audio is never sent to OpenAI. Audio is transcribed on CleverWorks servers first; only the resulting text is shared.
How OpenAI uses this data: OpenAI processes the data solely to generate a response to your request. Under OpenAI's API data usage policy, API inputs and outputs are not used to train OpenAI's models.

Before you can use voice features, the app asks for your explicit consent to this data sharing via an in-app disclosure screen.

6. Contacts Data

If you grant the Contacts permission:

Your device contacts (name, email, phone number) are uploaded to our server.
They are stored in your account so the voice assistant can reference them during conversations.
Contact data is not shared with OpenAI or any other third party, except when a contact's name appears in the conversation context you initiate (e.g., "send an email to John Smith").
You can delete all imported contacts at any time from the app's Account settings.

7. Data Storage and Security

Your data is stored securely on our servers. All data in transit is encrypted using TLS. Google OAuth refresh tokens are stored per-user and are used solely to maintain your authorized access. We use industry-standard security practices to protect your information.

8. Data Sharing Summary

We do not sell, trade, or share your personal information with third parties, except:

OpenAI — conversation text for language processing (see Section 5).
Google — OAuth tokens exchanged during account linking (governed by Google's Terms of Service).
Apple — authentication tokens during Sign in with Apple.
Firebase Cloud Messaging (Google) — device tokens for push notifications.
When required by law or to protect our legal rights.

9. Google API Services — Limited Use Disclosure

CleverWorks' use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

10. Data Retention and Deletion

You can unlink your Google account at any time, which revokes our access and deletes your stored refresh token.
You can delete all imported contacts from the app's Account settings.
You can request deletion of your entire account and all associated data by contacting us at support@cleverworksapp.com.

11. Your Rights

You have the right to access, correct, or delete your personal data. You may revoke Google account access at any time through your Google Account settings or through the app. You may withdraw your consent to AI data processing at any time by contacting us, though this will limit the functionality of the voice assistant.

12. Children's Privacy

CleverWorks is not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy within the app or on our website. Continued use of the Service after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy, please contact us at support@cleverworksapp.com.